Accessibility for disabled persons
People who have difficulty walking, may have trouble climbing the steep staircases that are characteristic of the old Amsterdam canal-side houses.
For telephone enquiries regarding group reservations call +31 (0) 20 5567105.
Have a look at our frequently asked questions...
Unfortunately, the old part of the Anne Frank House, which includes the Secret Annex, is not accessible to wheelchair users. The new building with the current exhibition, the museum café and the museum store is accessible to wheelchair users. You enter this part of the museum, which has an elevator and a specially adjusted restroom, through a special entrance. The employees of the museum will help you.
People with a visual impairment
For people with a visual impairment, the museum’s guidebook is available from the information desk in Braille. It is not possible to visit the museum with a guide dog.
Deaf and hearing-impaired people
For deaf and hearing-impaired people, a supplementary folder is available that allows the various film presentations to be followed better.