Accessibility for disabled persons

Anne Frank Huis. Trap van begane grond naar tweede verdieping.
Anne Frank House. Staircase from ground floor to second floor.
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People who have difficulty walking, may have trouble climbing the steep staircases that are characteristic of the old Amsterdam canal-side houses.


For telephone enquiries call  +31 (0) 20 5567105.

Have a look at our frequently asked questions...


Wheelchair users

Unfortunately, the old part of the Anne Frank House, which includes the Secret Annex, is not accessible to wheelchair users. The new building with the current exhibition, the museum café and the museum store is accessible to wheelchair users. You enter this part of the museum, which has an elevator and a specially adjusted restroom, through a special entrance. The employees of the museum will help you.

People with a visual impairment

People with a visual impairment can use the audio tours. It is not possible to visit the museum with a guide dog.

Het Anne Frank Huis aan de Prinsengracht. The Anne Frank House at the Prinsengracht.

Opening hours, prices and location Visit the Anne Frank House

Anne Frank House, in the center of Amsterdam


Online ticket sales Tickets are made available on the website two months in advance.

From 9 AM to 3:30 PM museum only open to visitors with an online ticket. From 3:30 PM until closing time you can buy a ticket at the entrance.

Anne Frank Huis. Museumbezoekers bekijken de introductiefilm. 
Anne Frank House. Museum visitors are watching the introduction film.

Visiting the museum with children Suggestions

Suggestions for a more pleasant visit

Anne Frank Huis. Bezoekers in het Museumcafé.
Anne Frank House. Visitors in the Museumcafé.

Café Museum café

The museum café is at the end of the museum route.


Visiting conditions

During your visit to the museum, we request you to take into account the rules below...