There is only a limited amount of online tickets available for each time slot. Entrance tickets become available on the website about two months in advance. If online tickets are sold out, you can always buy a ticket at the entrance to the museum.
Online ticket sales
When the online tickets are sold out, you are kindly requested not to call or mail us.
You can print your online ticket or show the ticket with barcode on your smartphone or tablet. The special entrance to the left of the main entrance gives you direct entrance.
Resellers of our entrance tickets are active on the internet. They buy up our entrance tickets online, and attempt to sell them at a large profit, often for double the price. This is not permitted. Do not buy tickets from these organisations; you may be refused entry.
Visit the museum with your class
We have different programmes for elementary and secondary school groups.
See our programmes
For telephone enquiries regarding reservations we are available on weekdays between 10 AM and 1 PM: +31 (0) 20 5567100. On Saturdays and Sundays between 10 AM and 1 PM: +31 (0) 20 5567156.
Ask your question by email
Make a reservation online for a group programme
During the visit to the Anne Frank House, the visitor conditions apply. These conditions have been registered with the Chamber of Commerce of Amsterdam under no. 33129466.
Read our visiting conditions (pdf)
Frequently asked questions
Frequently asked questions
By buying my ticket(s) for the Anne Frank House, I hereby accept the visiting conditions.
For certain times and dates it is possible to get an introduction before you visit the museum.
To 30 Minute Program
This program is intended for (grand)parents with their (grand)children (10 years and older).
To Family Program
What you need
- A credit card (Visa, MasterCard, American Express)
- A printer (or smartphone or tablet computer)
- An email address
Not all tickets are available online, so please check the information below carefully to see which ticket is right for you.
Ticket types (prices include a reservation fee of € 0.50)
Adults € 9.50
Young people, 10-17 years € 5.00
Children up to 10 years € 0.50
The following tickets are only on sale at the ticket desk:
Euro<26-Card and Amsterdam ‘Stadspas’ (don’t forget your card!) € 4.50
I amsterdam card is not valid.
No student discount.
Note: Entry tickets are non-transferable and non-returnable. The tickets are only valid for the date and time period you have selected. Expired tickets cannot be used for another date or time period.
Children up to 10 years must be accompanied by an adult. Holders of youth discount cards may be asked for proof of identity on entry.
After you have selected your date, time and number of tickets, you can pay with a valid credit card. We accept Visa, MasterCard and American Express. No other method of payment is accepted.
Printing your tickets
After payment you can print out your tickets yourself. We will also send you a confirmation email. This means that you can also print the tickets at another time or place, so if you lose your tickets you can print them out again.
Note: Each visitor must be in possession of a valid ticket showing a unique barcode, which will be scanned. We therefore ask you to print your tickets as clearly as possible, and to keep them carefully. You can print the tickets in black and white or colour.
Or you show the ticket with barcode at the entrance on your smartphone or tablet computer.
When you get to the museum
You can use the separate entrance to the left of the main entrance. All visitors must have their own ticket, so please check that you have printed all your tickets. All tickets will be scanned by our museum staff.