Online ticket sales
You can buy entrance tickets online, print them out, and go straight to the special entrance to the left of the main entrance. It’s convenient, and it saves a lot of queuing time.
Make a reservation online for your group
For telephone enquiries regarding reservations we are available on weekdays between 10 AM and 1 PM: +31 (0) 20 5567100. On Saturdays and Sundays between 10 AM and 1 PM: +31 (0) 20 5567156.
Ask your question by email
Frequently asked questions
Frequently asked questions
Some entrance tickets are now being sold online. Of course during normal opening hours you can always go to the museum and buy your ticket there.
You can buy a maximum of 14 tickets per order. Groups of more than 14 people, up to a maximum of 35, are advised to make use of a timed reservation.
For certain times and dates it is possible to get an introduction before you visit the museum. For more information please go to 30 Minute Program
You’ll find the most important information below.
What you need
- A credit card (Visa, MasterCard, American Express)
- A printer (or smartphone or tablet computer)
- An email address
Not all tickets are available online, so please check the information below carefully to see which ticket is right for you.
Ticket types (prices include a reservation fee of € 0.50)
Adults € 9.50
Young people, 10-17 years € 5.00
Children up to 10 years € 0.50
The following tickets are only on sale at the ticket desk:
Euro<26-Card and Amsterdam ‘Stadspas’ (don’t forget your card!) € 4.50
I amsterdam card is not valid.
No student discount.
Note: Entry tickets are non-transferable and non-returnable. The tickets are only valid for the date and time period you have selected. Expired tickets cannot be used for another date or time period.
Children up to 10 years must be accompanied by an adult. Holders of youth discount cards may be asked for proof of identity on entry.
After you have selected your date, time and number of tickets, you can pay with a valid credit card. We accept Visa, MasterCard and American Express. No other method of payment is accepted.
Printing your tickets
After payment you can print out your tickets yourself. We will also send you a confirmation email. This means that you can also print the tickets at another time or place, so if you lose your tickets you can print them out again.
Note: Each visitor must be in possession of a valid ticket showing a unique barcode, which will be scanned. We therefore ask you to print your tickets as clearly as possible, and to keep them carefully. You can print the tickets in black and white or colour.
Or you show the ticket with barcode at the entrance on your smartphone or tablet computer.
When you get to the museum
You can use the separate entrance to the left of the main entrance. All visitors must have their own ticket, so please check that you have printed all your tickets. All tickets will be scanned by our museum staff.
By buying my ticket(s) for the Anne Frank House, I hereby accept the visitor conditions.
If you cannot find what you are looking for or want to ask another question, click here (select Museum).