General facilities and information
Available or allowed
Assistance dog allowed
Elevator
GPS/Wifi available throughout
Additional information
- Registered assistance dogs with harness are welcome. Please note: the museum has steep stairs and glass floor sections.
- The elevator is only available under supervision of a staff member. It provides access to the partially accessible modern section.
- Use of mobile phones is not permitted.
Facilities for visitors with reduced mobility
Available or allowed
Wheelchair accessible entrance
Accessible toilet
Mobile payment terminal
Stools available
Additional information
- The museum has an accessible toilet via a wheelchair accessible entrance. A staff member will assist you.
Facilities for blind or visually impaired visitors
Available or allowed
Audio tour
Facilities for deaf or hard of hearing visitors
Available or allowed
Hearing loop (fixed or mobile)
Additional information
- Visitors with a personal induction loop (neck loop) with a 3.5 mm jack connection can connect it to the audio guide.
Facilities for visitors sensitive to stimuli
Available or allowed
Sunflower lanyard recognition
Additional information
- Please discuss with our staff upon arrival what support you need.
Additional building information
Available or allowed
- Number of floors: 4
Door width (cm): 100- Threshold height (cm): 4
- Elevator dimensions: 90 x 210 cm
- Turning space min. 150 cm: Yes
- Free space next to toilet: Yes
Additional information
- This information applies to the wheelchair accessible entrance.
Not available or allowed
Personal assistant
Quiet times/periods
Guide
Map available
Table service
For full information and details per audience, please check the specific accessibility pages.
Not able to visit the museum? Explore the online offering.
Do you have questions before your visit? Please contact us. During your visit, our staff will be happy to help you.