Privacy policy for The Bookcase for Tolerance app

(Effective date: November 16, 2021)

In this privacy statement, we will set out how we handle your personal data.

The Anne Frank House (hereinafter referred to as the 'Anne Frank House' or 'we') attaches great importance to the careful handling of personal data. For this reason, we take great care in processing and securing personal data. In processing your personal data (any information relating to an identified or identifiable natural person) we comply with the requirements laid down in the General Data Protection Regulation ('GDPR').

The Anne Frank House built the The Bookcase for Tolerance app as a Free app. This SERVICE is provided by Anne Frank House at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at The Bookcase for Tolerance unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to PIIdata. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app:

Google Play Services

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use The Bookcase for Tolerance App. The app does not collect precise information about your IP address, your mobile device's unique device ID. The configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

The purposes for which we process personal data

The Anne Frank House collects, uses, and manages the personal data provided by you or collected by the Anne Frank House for all purposes required to provide the relevant services of the Anne Frank House and to ensure the proper (technical) operation of the app. We will not retain your personal data any longer than required for the purposes for which they were collected or for further processing. The retention of specific personal data may be subject to a statutory retention period under other legislation by which the Anne Frank House is bound.

Your rights as a data subject

We will process your personal data in a lawful, fair, and transparent manner, which entails that the personal data obtained by us will only be processed for the legitimate purposes mentioned above, which have been described explicitly in our comprehensive data protection policy. We will do our best to ensure that the processed data are accurate and, where necessary, kept up to date, adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed. As a data subject, you have rights with regard to the personal data you have shared with us. You have the following rights:

  • The right to information;
  • The right of access;
  • The right to rectification;
  • The right to erasure ('right to be forgotten');
  • The right to restriction of processing;
  • The right to object;
  • The right to data portability;
  • The right not to be subjected to automated individual decision-making, including profiling.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services;
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites may not be operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Office address

Westermarkt 10, 1016 DK Amsterdam

Post address of the Anne Frank House

P.O. Box 730, 1000 AS Amsterdam, The Netherlands

E-mail address

The Bookcase for Tolerance

This app tells the stories of Anne Frank and of four young adults who are confronted with antisemitism, racism, and discrimination. In the app, Anne Frank’s room can be seen in augmented reality. The stories and videos are all in English. The Bookcase for Tolerance is available for iOS (in the App Store) and Android (in the Google Play Store).

Read more about The Bookcase for Tolerance