Practical information

Accessibility of the museum

Anne Frank House

Part of the Anne Frank House is located in an Amsterdam canal-side house. The stairs in these old houses are very steep and there is no elevator. People who have difficulty walking may have trouble climbing the steep stairs. Visitors using a wheelchair can only visit the modern part of the museum.

Disabled visitors

Unfortunately, the old part of the museum and the Secret Annex are not accessible for people using wheelchairs. A special entrance for people using wheelchairs provides access to the modern part of the museum, with the temporary exhibition, the museum cafe, and the museum shop. You can also wander around the Secret Annex with virtual reality glasses. Please ask for them at the information desk. The museum staff is happy to be of assistance.

There is a disabled parking space at Westermarkt, at 40 metres from the entrance to the museum.

Visually-impaired visitors

Visually-impaired visitors can listen to the audio tour. On the advice of the Royal Dutch Guide Dogs Foundation, we do not allow guide dogs inside the museum.

Hearing-impaired visitors

At the information stand near the entrance, hearing-impaired visitors can obtain a written version of the audio tour.